Linda Yeardley

Linda Yeardley

Director, Digital Transformation, eGain

A passionate advocate of excellence in customer service, with a special interest in Knowledge and AI, Linda has more than two decades’ experience of implementing and exploiting eGain solutions to transform customer service for a wide range of clients. In her current role as a Digital Transformation Director at eGain, Linda combines this experience of deploying omni-channel solutions, her knowledge management expertise and a focus on delivering tangible business benefits to guide eGain customers through operationalising digital transformation strategy